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Lings' car leasing customer letters
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 740 / 1523  Dear Ling,Brilliant website, excellent dialogue, inventive service and FANTASTIC CAR!!!!!!! Thanks! Andrea 
Editor Note:
Hey, Andrea, great car (Toyota Verso) and brilliant company (SnappyTitle). Thanks for the lovely letter, I am so pleased you are happy with my service. Lokk forward to more in the future. I give you a hyperlink! -
Ling
Customer Letter: 733 / 1523  Hi Ling, great car and smooth transaction. Everything went as scheduled. Good delivery. We are very pleased! We will certainly use your services again. thanks. Paul
Editor Note:
Fiestas are really popular small cars, this latest model is really good. People tend to ignore them, but they have plenty of equipment and drive really well. Glad you were pleased with the deal, the car and the way it was dealt with. See you in 3-years! -
Ling
Customer Letter: 732 / 1523  Hi Ling,You made the task of arranging a contract hire vehicle very easy and painless. The car was delivered when you said it would be and I am happily driving around in my new car. My friends are envious about the car I drive as you have really helped me maximize my budget. I have no doubt we will work together again when the time comes to change vehicles and I am already looking forward to what options I will have when this time comes. Thanks again Paul
Editor Note:
Paul, thanks for the letter, these SAAB Sportswagons are brilliant value. Glad you thought the process was easy. I always try to give the best deal for your budget :) Go and drive, enjoy. -
Ling
Customer Letter: 728 / 1523  I love my new Grande Punto! It's great. I wash it every Sunday and I love the new car smell!Ling was really helpful and she responded really quickly to my emails. I am pleased I chose LINGsCARS and I was very impressed with the service. The delivery driver got a speeding ticket. Bad delivery driver! Lee
Editor Note:
Ooooops, well, he paid it and had the points, not you, Lee :) Glad you love your car, everyone thinks those new Grande Puntos are terrific. Don't wash it too much, you know what they say about Fiats and water, and it has to last 3-years. Enjoy!! -
Ling
Customer Letter: 727 / 1523  After spending several weeks searching for the best personal Contract Hire deal - I found Ling!Best price, very efficient and I have a brand-new car for the first time in my life! I have already recommended Ling to all my friends and colleagues and will definitely use LINGsCARS again for my next PCH contract. Thanks soooooo much. Good delivery. Dealer would have scored "excellent" but the driver didn't quite make the AM delivery. Gregory
Editor Note:
Gregory, wow, a first new-car. I don't often get new-car virgins on my customer books :) That Astra is one of the best value cars this year, I have done dozens of them and every single customer is really pleased. Thanks for being a superstar customer! -
Ling
Customer Letter: 723 / 1523 I was very happy with the service I received from LINGsCARS, despite a couple of hiccups (outside Ling's control), including the car arriving with incorrect number plates. LINGsCARS dealt with everything quickly and efficiently.I was attracted to LINGsCARS because of the two-year lease deal - just what I wanted! Delivery was very good, including Ling arranging a foreign use certificate at very short notice just 2 days after the lease began. I will, and have, recommend LINGsCARS to my friends, well done! David
Editor Note:
David, well, even though you don't like the lack of storage cubby-holes in your new Punto, and that the idiots put the wrong plates on, I'm glad you are so happy. It makes me quite proud, that even though we struggled to get everything right for you (I have kicked the supplier) you were pleased. -
Ling
Customer Letter: 719 / 1523 Thank you Ling - We have found your service to be fast and friendly. Every telephone call has been dealt with immediately and every email answered promptly. It's unusual and highly refreshing to deal with an honest company. We will be back in 24 months.The delivery was excellent, the Astra arrived first thing, only delivery miles and clean as a whistle. Great Vauxhall Astra, fantastic on fuel, plus I get the kids in the back. Take care - Neil
Editor Note:
Wooo hoooo, you are a bloody Airspace Manager, guess that means some kind of Air Traffic Controller. Well, then your letter means even more to me, as you appreciate perfect service - I think you have to deliver that every day, or else. Well, these Astras are fast and fun and cheap. Enjoy, despite the kids in the back!! -
Ling
Customer Letter: 715 / 1523 Ling, I couldn't be happier with the service you provided for me. Thank you. I would not hesitate to recommend you (LINGsCARS) to anyone interested in leasing a car. Samuel
Editor Note:
Sam, well, you had a 150bhp 1.9 Astra for a bargain price, no wonder you are pleased. These Astras are so good, a million miles away from Astras of a few years ago. They are VERY popular. You are an osteopath, so maybe you can send me some magic potion to cure my bad back, from too many hours on my computer :) -
Ling
Customer Letter: 712 / 1523  Very good service as usual, thanks for getting me such a good deal... excellent delivery, my Pathfinder arrived on time. Black Ink's Gallery in Stow on the Wold David
Editor Note:
David, you have had a few cars from me, so pleased we could arrange the swap-over so perfectly. You have a lovely art shop in a lovely part of the country. See you in a couple of years :) -
Ling
Customer Letter: 702 / 1523 Ling! I love my new Grande Punto! Thanks again......and now, a poem: Ling is the best, forget the rest, She is a star, she'll get you a car, No scratch, no dent and no loose screw, Because the car is always new, Great service, great prices and a lease without crisis, Now, come to the crunch, Do I get a free lunch? Prompt delivery of my Punto by a very friendly delivery man. Excellent. Peter
Editor Note:
Great! - Free lunch in the post! Thanks Peter, you are a funny onion. :) -
Ling
Customer Letter: 683 / 1523  I thought all the customer comments on LINGsCARS website about how good Ling was, were just gimmicks. How wrong I was. Excellent delivery service, bang on time. She's mad, you know! Stephen
Editor Note:
Stephen, hehehe, mad indeed! The rest of the motor industry think I am mad for posting all these comments, good and bad. You notice no one else ever takes the trouble to do this. I try to treat customers like adults, even if some are like little kids, hahaha. Hope you have a great time in your Mazda 5! -
Ling
Customer Letter: 681 / 1523  Ling replied promptly to any questions and queries I had. The MX5 price was the best by far. I would definitely recommend LINGsCARS.com. Helen
Editor Note:
Helen, nice short letter, thanks. Guess you are grabbing the last days of sunshine in the Mazda MX-5. Brilliant cars, and it was a great price! -
Ling
Customer Letter: 676 / 1523  I would like to thank Ling for making my first (but not last) lease hire Audi Q7 an easy and painless experience. The car was delivered on time, clean and sparkling. Shame the fuel light was on. The dealer would have got excellent marks, apart from the fuel light being on when delivered. I will be back (for another car). Nicholas
Editor Note:
Nicholas, well, two things: I am so glad you are pleased. These Q7s are so cheap on contract hire and such great cars, glad you enjoyed the experience, hope you enjoy the car. Fuel; Well, you are not paying for any fuel and the dealers are on the tightest of margins. If you get fuel, that is a bonus. I insist they do not charge for any fuel, so some don't put any in. I also insist they do not charge for delivery. To me, that's fine, sorry if you were expecting some fuel in the car. If you get fuel, you should consider that a bonus. Hope that's an OK explanation. -
Ling
Customer Letter: 665 / 1523  Excellent service throughout. First time of leasing for me, but would highly recommend. Lead-in time for my black BMW Z4 was worth the wait - Ling kept me informed all the way - the car even arrived with my private reg! FANTASTIC. Good delivery by a nice guy who was punctual and went through all the controls. Julie
Editor Note:
Awwwwww, I wanted a Z4, Julie, but as I need 4-seats when my mum and dad come to visit from China, I had to grab a 4-seat convertible - an Audi A4 for myself. BMWs can be a while, especially if you want a colour not in stock. So pleased you were happy with my service, it means a lot as you are a Manager with a bank. -
Ling
Customer Letter: 663 / 1523  The quote for my BMW 325 Coupe was more than competitive and the car - to the exact specification required - arrived ahead of schedule. Outstanding delivery, prompt polite and informative. I had to supply paperwork twice, but otherwise brilliant, thank you. Sarah
Editor Note:
Sarah, you were a victim of the postal strikes. I has been driving me mad, so many letters lost in the post, or delayed by the communist postmen. It is a shame there is no real alternative. Despite all that you got your car early! Hope you have a great time zipping around London in your swanky BMW coupe. -
Ling
Customer Letter: 656 / 1523  Ling,Its here! its here! *wees a bit* Yes indeed, on the wettest day of the year, I take delivery of a shiny new Volvo C70 convertible! Thanks for your efficient and brilliant service – and for constantly putting up with my daft questions and childlike inability to wait a few weeks for the car. Danny arrived 10 minutes after the new car was delivered and made the process of selling my old car just as simple as leasing the new one. All in all, a great end-to-end process, with no regrets (except the weather, but I put the roof down regardless). Looking forward to dealing with you again in another 2 years! Graham
Editor Note:
Graham, you are mad! Are you sure you have weed your pants, or is it the rain because you have the roof down. Your Volvo is a really cool car, like my own Audi A4 convertible but with a metal folding roof, hmmm... have I chosen the wrong car? Well, an Internet Consultant using me to source a car means the World - thanks VERY much for the biz. Every little helps, hahaha! For anyone reading, Danny is the guy who buys Part Exchange cars from the link on my site. -
Ling
Customer Letter: 655 / 1523  Ling,Thanks very much. Citroen Picasso delivered as promised; fantastic service. Michael
Editor Note:
Mike, wonderful. Just a short email, eh, but you are busy driving it :). Hope you really enjoy the car in sunny Brighton. The C4 Picasso 5-seater is a great car. Glad you enjoyed the service. -
Ling
Customer Letter: 654 / 1523 Hi LingJust wanted to say thank you very much for the wonderful service you provided. The Volvo C70 arrived today & wowowow !!! it looks absolutely stunning. Unlike cars I've had delivered before, this was delivered in showroom condition. I will only use you for my cars in the future. Once again ... THANKS VERY MUCH. Best wishes for the future. Andy
Editor Note:
Andy, so glad the C70 Convertible arrived in showroom condition. I give my dealers hell when they mess up, and I come in from stick from idiots from Automotive Management because they don't think my cars can arrive in great shape. Make sure you take your umbrella when you go for a drive, it is raining in Gateshead today. Simply wait until next May, and then you can have the roof down all the time. I've checked your date of birth, make sure you glue on your hair! :) -
Ling
Customer Letter: 646 / 1523  Dear LingCar arrived on time and the driver was a very nice man from Renault L*****. I did the check in bright sunlight and did not notice two small paint blemishes on the bonnet on the front drivers side and top passenger side. I have taken pictures of the blemishes with my mobile. They are attached. Apart from that the car is beautiful and drives like a dream and I am extremely happy with the service you have provided for me. You have answered countless e-mails, most of them pointless drivel. I have evangalised about you to everyone I meet both professionally and socially and will be coming back in 2 years for an upgrade!! Mark
Editor Note:
Mark, hahaha, you are a fantastic customer, not often I meet other web-entrepreneurs with such great businesses as yours. If anyone wants a divorce, I recommend you (not from personal experience, just because you are really great person). Regarding the blemishes... this happens. Well done for taking photos of them, I post below. You have a choice. Either we get them mended free, or the car goes back with them still there and you aren't penalised. Well done for taking the photos! Every customer should take photos of problems. Bear in mind this is a Renault, not a Rolls Royce, but is still should be quite perfect. Bloody French, hehehe. Mark's blemishes (above) - Ling
Customer Letter: 643 / 1523  Hi Ling,Sorry that I haven't got back to you until now, but of course I have been very busy at work! And also driving my new Clio. I would just like to say a big "THANK YOU". The gentleman delivering my car phoned at 930am on the morning of delivery to say he was leaving and on his way. My car arrived a few hours later in pristine condition, apart from the casualties on the front of the car! (dead flies!). The gentleman was considerate and let me take my time to check over the car thoroughly. Due to the rails strikes I managed to find a station where he could get home, and even gave him a lift as it was only 10 mins away! I read some comments on your website and would like to state the following:- If you look at the car colours on the car makers site, don't, best thing is to go to the dealer and see the car colour in the flesh, that's what I did, as the colour on Renault's website does not look like the colour of the car you get! I love the colour of my car - Monaco Blue! Also go test drive before you lease, I managed to drive the model that I wanted, so knew exactly what I was getting, as the car makers brochures aren't always helpful. Everything went smoothly and I look forward to the next 36 months of driving. Thanks once again Ling - fantastic service! Lisa
Editor Note:
Lisa, well what a fantastic detailed letter. I publish it all, as it will really help other people who are new to contract hire and leasing. So pleased you are happy with the Clio, these new models are great cars. Dealers get very upset with me by suggesting that customers go and test drive a new car at a dealer - so I'll leave that suggestion to Lisa :) -
Ling
Customer Letter: 641 / 1523  Your service was EXCELLENTTTTTTTTTTTTTTTTTTTTTTT. Rajendra
Editor Note:
Isaac, and your name is so difficult to spell! :) Thanks for short letter. As Respiratory Physiologist all you have to do is say to your patients "repeat my name after me..." and their breathing will be just fine. -
Ling
Customer Letter: 638 / 1523  Many thanks for your swift and efficient service, Ling. The personal touch goes a long way. I will definitely be back to you in the future. Anthony
Editor Note:
Anthony, as a director of a ***** ********* (withheld for security), I really appreciate your feedback about my service. I work like a Chinaman (hehe) to make sure everything goes as smoothly as possible. Enjoy the Toyota RAV4! -
Ling
Customer Letter: 637 / 1523  I had to wait quite a while for my car, but this was due to a strike at the Citroen factory (bloody French - Ling), and not down to Ling. Ling was very honest with me about how long it would be and didn't fob me off saying "it won't be long".Overall, I was very pleased with the way Ling dealt with the issue and the whole service, and have recommended Ling to friends. Samantha
Editor Note:
Sam, you are so sweet because you had to wait a while for your car. Citroen UK were completely mixed up and confused, too. It was good of you to accept it wasn't me. In China, the workers would be shot if they played these games: Internal Citroen UK Memo: ...(lists of chassis numbers - Ling)... "...As the above information is about as much use as a chocolate teapot (!!!) I will try and explain a little further... C2 and C3 (production - Ling) were originally delayed due to a factory strike. At first Paris so very kindly forgot to mention the strike (to Citroen UK - Ling) this threw out our computer systems and meant we were provided with inaccurate hand-over dates (from Citroen France to Citroen UK - Ling) and we were unaware of the inaccuracies. As a result some of the inaccurate dates were relayed to dealers. So; this is probably your first source of disinformation. Second, and most unlike the French (hehehe - Ling), another company - this time the one who provide the seats - went on strike. Hence delay number 2 and yet more confusion. The vehicles are most likely built, at least the majority, but they have not yet been assigned chassis as they have no seats!!! The good news is the seat company are no longer on strike. What would be really helpful to you now would be for me to provide a date when they will be with you, but unfortunately, we just do not know!! I have spoken to the supply manager responsible for C2 and he is unsure of how they are arranging the fitting of the seats to the cars i.e. what order they will be completed. The only communication from the factory is they'll be up to speed by the end of the month. In best case scenario, as you have been given the first chassis, the rest should all follow relatively quickly, but we just do not know. The vehicles will not be with you for week beginning 13th as they will be hitting Calais first and then start their journey. When they will hit Calais is anybody's guess. I know in total this e-mail has not been much help but we just can't accurately predict a delivery date for these vehicles as yet. Hopefully, in a week or so, the situation will become clearer and then we may be of more use!!"Hope you can see that when even the bloody factory or importer has no clue what is happening, sometimes I am slightly out of control on deliveries. You must be philosophical! These are only cars. No-one dies, it is not life and death. These are only metal boxes with wheels! - Ling
Customer Letter: 635 / 1523 Hello Ling,A small letter of appreciation following delivery of my Fiat Punto. I found you to be efficient, direct and helpful to leasing novices like me. The car arrived as scheduled following my holiday in the Far East and was delivered and handed over by a nice patient guy from the leasing company. Top marks all round. Ling is like a breath of fresh air to the car leasing business and goes to prove you can run a successful business and have a bit of fun whilst doing so. Only disappointment was I never saw any of the legendary noodles but the Chinese sweets were surprisingly OK. Peter
Editor Note:
Well, Pete, you were a lovely customer too. I rarely have to deal with customers in the Far East :) These new Grande Puntos are brilliant small cars - not so small actually! -
Ling
Customer Letter: 631 / 1523  Brilliant. A pleasure to deal with - straight forward, simple quotes followed by a super-fast service. Excellent delivery of my Passat TDi, on time. Pleasant. Thanks a million. Jason
Editor Note:
Jason Smith, you are so economical with your words, but that makes easy life for me, less typing, hehehe. Great customer, no fuss, you knew what you wanted. Enjoy the new VW Passat! I give you a hyperlink. Integration Technology is the world leader in the application UV curing systems for the inkjet sector worldwide. It manufactures UV curing systems, in a variety of sizes with wide ranging power levels, to suit all inkjet applications. And you, Jason, are Da Boss! -
Ling
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