Christopher says... Ling is crazy! In a good way! She is crazy about keeping customers informed (and happy) (and fed on Chinese radioactive noodles). I recommend Ling as a tremendously authentic person, committed, highly original and I wouldn't hesitate to do business with her again. Shame car was not completely clean on delivery.
Christopher
Editor Note:
Right, I will kick that supplier! Apart from the bit of dirt on the car, you write a really lovely letter, Christopher. It is true the noodles are slightly radioactive, blame Lop Nor. A bit of Gamma does you no harm according to Chinese Government, so no moaning. Enjoy the Zafira!!! -
Ling
Customer Letter:
1192
/
1523
Pravesh says...
We have been getting cars on lease/contract for a while. I tried Ling for my wife's car and now will not go anywhere else. Ling did our second car. Service is excellent and Ling treats us like a family. Nothing is too much for her. She is never too busy for us and makes us feel that she only works for us. Delivery was very helpful, but let down by the dealership staff.
Pravesh
Editor Note:
Hmmm, yes Pravesh, you were let down because there were glue deposits on the car. I paid for a valet for you. The supplying dealer said: "I am sorry that the quality was not to our usual standards. As a gesture of our goodwill if Mr Prasher would like to take his car to a valet compnay we would contribute £40 towards to a full valet. This will enable the minor scratches to be plolished out and the glue residues to be removed. Rest assure that the quality issues raised will be addressed locally." Well, let's hope they do. Apart from all that, now you have 2 x cars from me, and you are happy with MY service, at least. So nice to deal with you and thanks for spelling out the problems in your letter so that other customers can see how problems are dealt with :) -
Ling
Customer Letter:
1071
/
1523
Omar says... The car is great! During the whole process you kept me well informed, your new communication system is excellent and your responses are very prompt. All in all a seamless service with the car delivery well ahead of initial date. I have recommended you to colleagues and friends and look forward to dealing with you again soon. Excellent delivery, delivered on time, great handover, very informative and polite.
Omar
Editor Note:
Omar, thanks! You are an operations manager, so I appreciate the comments. Hope you have a great time in Twickenham in your new Audi A4! -
Ling
Customer Letter:
954
/
1523
Patrick says... Thanks Ling. The Merc C220 is a pleasure to drive and you are a pleasure to deal with. A1 service on delivery, excellent. Thanks again.
Patrick
Editor Note:
Wow! A short but very sweet letter. i am always happy when I impress Mercedes customers. Lovely to deal with you, Patrick, enjoy the C220! -
Ling
Customer Letter:
511
/
1523
Colin says... "Great service and made me laugh. What more could you ask for?"
Colin
Editor Note:
A longer bloody letter, Colin??? Hehehe. -
Ling
Customer Letter:
356
/
1523
Lee says... "I just ate the brown sweet. I am having trouble breathing now. If I am still alive we will be back for another repmobile shortly. Thanks for the keyring and the Ford Focus and for inspiring us to be madder. Car turned up. Right shape and on time.
PS. Do a deal with us on iPod car hits."
Lee
Editor Note:
I am glad that you are mad, Lee. Sweet contains Chinese chemicals, despite my degree in Chemistry, I have no idea what they do to brain. I give you web link because you seem to need all the help you can get. I am very intrigued by your suggestion about iPod hits. What on earth are you talking about. I will ring you to find out -
Ling
Customer Letter:
162
/
1523
Alan says... We wanted a car without buying, And decided to lease it from Ling, She is funny and clever, And we will love her forever, So get off your ass and give her a ring!
Alan
Editor Note:
WAH! Customer Alan is poet! Hope you enjoying Renault Scenic as well as enjoying creating timeless beautiful poetry!! Thank you, Alan, I am touched. Now rent another car! -
Ling