CUSTOMER LETTERS
1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD ! - Ling
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Customer Letter:
1140
/
1523
Paul says...
Paul
Editor Note:
Why do dealers make these simple errors?? I just don't know. Apart from that, I'm pleased you are happy. It is crazy that customers get surprised when I do what I say I will do - this should be normal behaviour. Unfortunately, with car leasing companies, it rarely is! Thanks for letter, Paul. -
Ling
Customer Letter:
418
/
1523
Ann says...
Ann
Editor Note:
Hmmm, Ann - you can see the difference between a typical Kia dealer and a BMW dealer (if you read the letter above). I just don't know why all dealers cannot achieve the same high standard, what does a phone call cost? I will have a rant to them. You were a lovely customer, thanks! -
Ling
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I have found you to be straightforward - no messing about and everything made as simple as possible. The whole exercise has been painless. Ling, you do what you say you are going to do - a rarity in this day and age. Many thanks. However, the supplier put the wrong registration in the service book - but good delivery. 
Editor Note:
Why do dealers make these simple errors?? I just don't know. Apart from that, I'm pleased you are happy. It is crazy that customers get surprised when I do what I say I will do - this should be normal behaviour. Unfortunately, with car leasing companies, it rarely is! Thanks for letter, Paul. -
Ling
"Thanks Ling, the whole process was extremely painless! Swift service, quick response - no hard sell - just plain information. You replied promptly and efficiently.
